Privacy Policy

Updated September 21, 2026 · StormCall.ca

Storm Call is an independent Canadian information platform for powerline workers, apprentices, utility workers, contractors and people interested in storm restoration. The Storm Call owner is responsible for privacy requests. Use our private contact form to reach the owner and authorized reviewers.

What we collect and why

• Account identity: ChatGPT sign-in supplies a site-specific account identifier, email address and, when available, a display name. We use these to provide accounts, protect access and attribute submissions. Storm Call does not receive your ChatGPT password.
• Optional profile information: details you enter, such as your trade, qualifications, community, contact details, availability and union information, support your profile. Directory visibility and name-sharing choices control what is public. Do not enter sensitive information you do not need to store.
• Preferences and notifications: followed contractors, alert filters, consent choices and push-service device subscriptions let us deliver the updates you request. Browser push services process device delivery information.
• Reports and uploads: storm reports, screenshots, public board images, profile photos and crew reviews support the features you use. Storm-call submissions and evidence go to reviewers; approval is required before a storm-call post appears publicly. Private evidence is not automatically published. Crew reviews and directory information you choose to share are public.
• Contact requests: the category, reference, message and optional reply email are used to investigate and respond. They are not public posts. Do not include identity documents or unnecessary private information.
• Technical information: hosting, authentication and delivery providers may process IP addresses, browser/device information, request times and error logs to operate and secure the service. Storm Call does not currently include a dedicated advertising tracker or third-party audience analytics script. Basic service usage and diagnostic information may be available through hosting providers.

Private storm dashboard and saved copies

Your readiness and tool checkmarks, equipment conditions, asset identifiers, test and expiry dates, equipment notes, trip dates, contractor, destination, hours, agreed pay, per diem, expenses, optional notes and voluntarily saved town names are stored for your account so they work across devices. Delete trips or saved towns from My Storm Dashboard and reset the checklist when no longer needed. Do not store document numbers, medical details or private contact lists in these tools.

A limited public call-board copy is stored on your device for up to 24 hours for weak-signal use. It includes public call text and timing, but excludes image attachments and separate contact fields. The offline screen identifies its saved date. Clear it using Delete saved copy on that screen or your browser’s site-data controls. Private member pages and API responses are not cached by the service worker.

Optional place-feature reports are shown publicly with their source type and date. Reports older than 90 days stop qualifying for nearby feature filters, but may remain in review history until removed.

Location and nearby searches

Sleep / Eat / Fuel requests a one-time location only when you select “Use my location.” You can enter a town instead. Coordinates are rounded before being sent for nearby searches. Storm Call does not continuously track you, associate nearby-search coordinates with your member profile, or display your precise device location publicly. Location stays in the open page’s memory until cleared or the page closes.

Town queries and approximate search areas are sent to mapping/search providers, including OpenStreetMap services and Overpass providers. Shared search results are reused without an account identifier for up to eight days; expired cached records are removed in batches during subsequent searches. Search requests and external map links can be processed in providers’ operational logs under their own retention policies. Select “Clear search location” to clear the current page’s search. Browser permissions can be revoked in device settings.

Cookies, browser storage and external services

Sign-in uses the hosting/authentication service’s session mechanisms. A guest-review cookie (up to one year) associates your crew reviews with the same browser so you can update them. Browser storage remembers display and guest-browsing preferences; a service worker and device token support opted-in push notifications. Clearing browser data removes local settings but does not delete server-held account records. OpenAI Sites/Cloudflare provide hosting and storage. External weather, mapping and notification services receive requests needed for their features. Processing may occur outside Canada, where local laws may apply. Following external links is subject to those providers’ privacy policies.

Your choices and safeguards

Public browsing does not require an account. Optional profile fields, public name sharing, device location and notifications are your choices. Marketing is separate and off by default; it is not activated by storm-alert consent. We limit collection to the selected features, restrict administrative access by permission and use authenticated server checks and HTTPS. No online service can promise absolute security. We do not sell your personal information.

Retention and deletion

Account records are kept while needed to provide your account. Storm-call expiry hides a post from the active board; it is not automatic deletion. Reports, evidence and moderation history may remain for review, disputes and abuse prevention. The owner reviews deletion requests and removes or redacts information no longer needed, subject to legal or legitimate recordkeeping requirements. Contact cases can be purged after resolution. Provider backups and logs may remain for their separate retention periods; we do not promise immediate removal from those systems or copies others already made.

Access, correction and concerns

Edit your profile and preferences in your account. For access, corrections, deletion, withdrawing consent or a privacy complaint, submit a privacy request, identify the information concerned and provide a reply email. We may request proportionate identity verification before releasing or changing account information, but never your password. The owner will explain any limitation or legally required retention and respond within applicable legal timelines. You may also contact the Office of the Privacy Commissioner of Canada.

Material changes to these practices will be reflected here. Additional consent will be requested when required for a new use. This policy describes the service; it does not claim a privacy certification.